Enacted in 2023, New York State Mental Hygiene Law (MHL) § 33.28 established the Independent Developmental Disabilities Ombudsman Program (IDDO) with a purpose of assisting people with developmental disabilities to access services and preserve their rights.
Need Help or Have Questions? If you have questions about this letter or would like to talk with someone from our team, please feel free to contact us. If you would like support exploring your rights and options, you can also contact the Independent Ombudsman Program (IDDO).
Ombuds staff are available to listen and help you. This advocacy program is independent from OPWDD and is run by the Community Service Society of New York (CSSNY).
To contact the Ombuds Program:
Call the free and confidential helpline: 1-800-762-9290| Monday – Friday 9 AM – 5PM
Learn more at iddony.org.